How many accounts does an average user have? Usually, from 5 to 10: social network accounts, personal accounts on services’ websites, in online stores, games, etc. And a unique password is required for all of them.
No wonder the passwords are sometimes forgotten. Today we will tell you what to do if you forgot your AliExpress password and what to do to restore it.
Restoring Password on the Website
This is the easiest way to restore access to your personal account and recover the password. Go to the official AliExpress website. You will be asked to enter your login and password: first, try to recall it.
If it doesn’t work, here is an instruction for those who have never restored a password on AliExpress before.
1. Click on the “Forgot password” hint.
2. Enter your login and email in the corresponding fields and slide the spam protection slider to make it green.
3. Then enter the verification code and click “Submit”. 
Hint: if you don’t remember your login, type your name and surname and you will be redirected to the help page.
4. Select the method of password restoring: via email or through the AliExpress administration.
Select the needed method and click “Get now”. In the case of the email method, you will get a code to your email inbox. If you don’t have access to your email, you will have to answer the security questions.
How to Restore Password on AliExpress via Phone Number
Unfortunately, it is impossible to restore access to the AliExpress account with the mobile phone number. The website doesn’t provide such a function.
But this is not a problem as you can restore your login and password without a phone number with the help of the mobile app. We will tell you more about this option.
How to Restore the Password on AliExpress via Email
Restoring the password via email is the easiest method. You can find the steps above. After clicking the “Check now” button you will get a verification email to your email. It is a 6-digit code that you need to enter in the corresponding field on the AliExpress website. Just follow the prompts along the way.
But how to log in to AliExpress if you forgot the password and don’t remember your email. Don’t worry; you can still restore your password even without email. To do it, contact the support team via the “Check now” button.
Select the first point: “Registration and accounts” and then click “Forgot password” in the “Password and account issues” tab.
You will get to the chat with a support manager.
Describe the issue and wait for the security questions to confirm your identity. A common method is to ask the customer to select the most recent orders from the pictures. You might also be asked other questions.
How to Restore the Password in the AliExpress Mobile App
The procedure is the same as for the browser version. The mobile app redirects you to the mobile version of the AliExpress website where the same steps are required.
Tip from Megabonus: it to have to remember tons of passwords, use a social network account to log in to AliExpress. And don’t forget to activate cashback on AliExpress before every purchase to get up to 4,91% of the spent money back.
So long I don’t use This account and my credit card also changed. I want to active My account.
My name is Mrs Muinat Ajibola and my address is number 42, Danesdale road E9 5db please correct it please
Can you please correct my address to number 42, Danesdale road E9 5db
It is very depressing to have to reactivate an account, after AliExpress freezes it. It takes ages to find out how to retrieve a password and if one starts to make a new account and erases the old one, there are no transaction details left!
none of these icons work
I reset my password as I was logged out but when I got back in everything was gone. No coins, no previous orders and all the progress in the games are gone. I’m really upset, is there a way to retrieve my account???
Forgotten password and account
I forgot my password on aliexpress and i have been trying to retrieve it so many times with the codes you guys have been sending to me but nothing has been happening..am a bit confused
This can happen if you blocked emails from Aliexpress some time ago.
aliexpress will not accept any, repeat, any password I put in. Does it need me to type the password in or can I copy and paste from my password manager?
You can copy and paste from your password manager if you are sure no unwanted symbols are copied. It’s better to copy from a notepad though.
I forget my login id and email how to login my AliExpress account with phone number
I can’t get password because I deleted the email account that my Ali express is signed on to and want to change it. What should I do?
Check what other password restoration options are available for your country if any.
I guess my question is why you think we can’t follow the instructions on
the page. I have followed every instruction and still can’t get my new password
to be accepted. I get the This input does not meet the requirements.
We checked the password restoration process once again. There’s a minor problem at the very last stage. When you enter the new password, you are not automatically redirected to your account. But if you go to any page on aliexpress.com, you will see you are logged in.
We checked the password restoration process once again. There’s a minor problem at the very last stage. When you enter the new password, you are not automatically redirected to your account. But if you go to any page on aliexpress.com, you will see you are logged in.
I’m trying to log in with my old account but they are saying my email is not valid
Try to restore the account as described.
my account got blocked for no reason, i want to use ali express to my buy stuff
Please use the Restore account option on Aliexpress.
nothing WORKS ON THIS CONNECTION
i signed up with my google account and now when i sign in its incorrect password and after forget password it shows my account via google@aliexpress.com. now the question is that how can i retrieve my password ???
Please send the screenshots of the sign-in page to mberkutova@megabonus.com
Dear Glen, I have my old AliExpress account with an active order,but when I want to login in,I can’t access my password,I mistakenly touch create new account and I can’t access my active orders again,I tried all suggestions on help center but still not working especially where I was ask to add my last order amount in second decimal place still I can’t access my credit card. I don’t know if I can still get my orders. Thanks Chinelo
Enter your login and email in the corresponding fields and slide the spam protection slider to make it green . ??? .
“slide the spam protection slider” is found where ? .
“Enter your login and email in the corresponding fields” email address I have .
Password forgotten , that’s why I pressed ” FORGOT PASSWORD ” .
Please fix YOUR instructions so they make sense to everyone , not just
people with Expertitus .
Glenn .
Dear Glen, we always attach screenshots to our posts to guide the users through the process. We are sorry the instructions look not clear enough this time. We will do our best to write more detailed posts. Thank you for your feedback!