Most of the customers know that the delivery term on AliExpress may vary between 25 and 45 days. What are the stages of the delivery, and why do they take so long?
As soon as you have paid for the order, the seller receives a notification about a new order. Of course, the seller doesn’t send the package right away. Firstly, AliExpress gives them from 3 to 10 days to do it. And secondly, the products are usually stored in the warehouses, and the seller needs more time to ship them. As soon as the seller picks up the order, he goes to the post office, registers the parcel and gives it to the post office managers.
This procedure is called “Order processing” on AliExpress. Your order will have this status within 10 days from the moment of making the payment.
By the way, when the order is processed, you can still cancel it with no loss of money, because the seller hasn’t sent the product yet.
What to Do if the Order Processing Term on AliExpress is Expiring
If the seller doesn’t send the package within the order processing term, the timer expires. In this case, the order is automatically canceled, and the customer gets the refund.
If you still want to get the product from the seller, you need to extend the order processing term. You can do it by clicking on the button that can be found on the order details page.
The seller can also ask you to extend the time in case he noticed the order too late.
Delivery to Your City – 15-35 Days
“Delivery” sounds pretty simple. But if you go into details, you will see that the delivery stages are very complex and the whole process isn’t that easy.
The package is sent to the customs from the China Post warehouse (or another delivery service that the seller may use). As soon as the parcel has cleared the customs, it is sent to the logistics warehouse. From this warehouse, the package is sent to the destination country by Air Mail.
The next stage for the parcel is the customs of the destination country. After clearing the customs, the order is finally sent to the destination city. Usually, the orders are delivered by the state post inside the destination country. So first the package is sent to the head post office of your city and only then it arrives at your local post office. You can track your parcel via Megabonus.
As you can see, the delivery isn’t easy and every stage takes from 5 to 10 days. So there is no point to worry. If you want to get your parcel faster, use paid courier services.
Don’t forget that cash back on AliExpress is credited on the cost of the product excluding the shipping cost.
Extend the shipping time
Wht about cleaning from post office cuz it says my item has been delivered n I hvent received it as yet
Do you see “Delivered” as your parcel tracking status? It looks like you might have been scammed. In case you see ” Finished” as your order status, then it means your Buyer Protection time expired.
how i order some things
Hello. Create an account on Aliexpress and shop normally. In case you want to buy with cashback, register here first, then log in and activate cashback here. Remember to read all cashback rules before shopping! Please specify what kind of assistance you need in case you need more help or advice.
a lot of seller post a tracking number within 3 to 10 days to prevent the order from getting cancel during the processing interval. The package might still not be sent even thou a tracking number is provided. It has been 70 days since I places my order and I still have no receive my parcel . The seller has extended the protection time, but this just extended the time before I can file dispute for not getting my package.
We are sorry to hear about the issue. Open the dispute when the Timer runs out and check the seller’s rating before buying from them next time.
Aliexpress standard shipping is (today still) labelled 15-22 days. However recently I am waiting more than 40 days and still have not received my goods (about 18 orders from different stores). One product did not arrive after 95 days. Dispute is not helping either. If you need products faster than three months or for a certain occasion (birthday, xmas, …) Aliexpress is not your choice during these corona times.
good information to knew, i have made an order with an estimated days of 20-30 but now it´s almost 45 days, am tired of waiting