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How Do I Cancel My Order on Shein?

Cashback Guide
How Do I Cancel My Order on Shein?

All online customers sometimes face the situation when you have to cancel the order. We wrote a lot of guides on order cancellation on AliExpress. Today we will tell you more about canceling the order on Shein.

Can I cancel an order on Shein?

“Can I cancel the order on Shein?”, “What happens if you cancel a Shein order?” are the most frequently asked questions that Shein customers ask. Today we will look into the order cancellation process on Shein and talk about the nuances.

The most important point is: the order on Shein can be canceled, but only before it is shipped. In this case, you simply have to sign in to your Shein account, go to your orders list, choose the order you want to cancel, and press Cancel.

What happens if you cancel a Shein order?

As we said above, in case you cancel the order that has not been shipped, the order is not sent to you. The refund is normally made to your Shein wallet within 5 business days. You can later use the money to pay for the order or withdraw it to your payment account. So, the answer to “Will I get my money back if I cancel my Shein order?” is: “Definitely, yes!” If there’s an option of order cancellation, you always get your money back on Shein.

How to cancel an order on the Shein app

To cancel a purchase on Shein, using the app, you have to open launch the app, go to My orders, choose the order you want to cancel, and press Cancel.

how to cancel order on Shein

Can I cancel a processing order on Shein?

As said above, you can cancel any order that has been placed but is not yet shipped. The most complicated case is when your Shein order has already been shipped and you still want to cancel it.

How to cancel an order on Shein that has been shipped

The first point is that you cannot actually cancel a shipped order. The only option is to return it.

So the scheme will be as follows:

my orders shein

  1. Wait for the order to arrive.
  2. Make sure the item can be returned.
  3. Apply for the return.
  4. Print the return label.
  5. Attach it to the parcel and send the item back (it must be in the original packing, not worn or damaged).
  6. The refund is normally made within 10 business days following the date the return package was received. More on returns on Shein.

Megabonus team wishes you the most pleasant and safest purchases! Shop with cashback on Shein to get up to 6.7% of the purchase price back.

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