All online customers can face the situation when their parcel is delayed or even missing. Depending on the store you bought from the sequence of actions can vary. Today, we will look into the case when your Shein package is delayed.
Estimated shipping time on Shein depends on the shipping method. There are 2 main options to choose from:
- Standard Shipping. Takes up to 20 days. The parcel can be tracked in all countries.
- Express Shipping. Takes approximately 7-10 days. The parcel can be tracked in all countries.
The time stated on the delivery times’ line is an anticipated date of delivery. In reality, the exact date can be different.
My Shein Package is Late
If your Shein parcel is delayed for less than a week, you have to wait for several more days. If the parcel is delayed for more than 7 days, and you can see it is stuck or missing, you have to take the following steps:
- Check your parcel’s location using Shein app or any parcel tracking software.
- Make a screenshot with your parcel’s location.
- Contact Shein support center, describe the situation and ask for a refund.
The primary way to contact Shein is to use their online chat.
There you will also be offered an option to contact an agent. You can either submit a ticket or use the live chat available from 6 am to 9 pm (PST time).
Shein refunds are made to:
- Your Shein wallet. This internal currency cannot be withdrawn but you can later use it for further purchases.
- The account you initially used to pay for the order.
- As a gift card. Can only be used if you paid for the order with Shein gift card.
Is Shein Shipping Slow Right Now?
You can always find the answer to this question on Shein website or app. In case of delayed shipping, all logged-in users get a Shein parcel delay notice that describes which couriers are affected and how many extra days you have to wait to get your parcel.
This customer-oriented approach helps Shein lovers save their time, energy and nerves and learn the exact delivery time of the order.
What does delayed order mean SHEIN ?!!!
Why I have not received my order from shein my name is Dorothy Marshall I placed two orders with shein I received my second order but I did not receive my first order it been three weeks
It’s been 11 days and i have no update on my package whatsoever! You guys need to change standard shipping from 7-10 days to at least 20days! Because this is ridiculous!!!
Since I paid my order with Shein haven’t received any correspondence, it’s been 2 weeks
It’s been a week since I ordered and my Oder is in the same place it does not make any progress
It’s been 10 days now since I order it’s international warehouse package awaiting carrier pick up
What could be the problem?
Please help I really need my parcel to come today because I need it urgently because I need both of my parcels the earrings and my wardrobe thing the wardrobe I really need so please it is coming with evri can you make it come today please
Poor delivery
I gave up on shein take so long to deliver
Now use Temu much cheaper
And updated as to processing when put on flight and when in UK customs. Soo cheap their stuff and excellent quality and if order not received in 7 days you get £5 CREDIT
ALWAYS RECEUVED WITHIN 5 DAYS AND SPENT A FORTUNE.
I gave up on shein take so long to deliver
Now use Temu much cheaper
And updated as to processing when put on flight and when in UK customs. Soo cheap their stuff and excellent quality and if order not received in 7 days you get £5 CREDIT
ALWAYS RECEUVED WITHIN 5 DAYS AND SPENT A FORTUNE.
Porque mi pedido esta retrasado ya son 2 meses y nada que me llega ya es demasiado tarde alguna respuesta gracias
I just want to know why my order is delay. This is the order number 00794210340424107712
Hi my name is Muraza I live found in my package so please send me my package my package is it too late thank you
I did not get my order