Shopping on AliExpress has long become a familiar and convenient part of our lives. Sometimes it takes a couple of weeks to wait for a parcel from China, and sometimes much longer.
Waiting for an order can turn into a frustrating process if you don’t know where it is at the moment. For buyers’ peace of mind, there are many ways to track AliExpress shipments. This way, anyone ordering from this marketplace can monitor the movement of their order from the seller to the recipient.
The Megabonus cashback service has prepared a short guide on how to track a parcel from AliExpress. If you often shop online — register on our service or in the mobile app. With every order, you’ll get part of the amount back.
And so as not to get distracted from shopping or other tasks, we recommend installing the browser extension. With the plugin, you can track price changes on AliExpress and check the seller’s rating.
Tracking on the AliExpress Website
An authorized user can use the functionality provided by the Chinese e-commerce platform. After placing an order and the seller dispatching it, order details and status will appear in your personal account.
To find out the location of your shipment, follow these steps: Log in to the website.
- Log in to the website.
- Go to the “My Orders” section and find the desired order.
- Find the “Track Order” or “View Details” button. Click it. You will see information about the current status of the parcel and the tracking number.
On the tracking page, you’ll see the current order status and movement history, presented as a list with dates and locations. It is important to understand that the information shown on AliExpress is often generalized and may be updated with a delay.
Megabonus Service
Go to the Megabonus website. Enter the tracking number assigned to your order into the field. Click the “track the shipment” button. You can use the service completely free of charge. You will know exactly where your parcel is.
Using Official Postal Service Websites
Most AliExpress parcels are delivered by various postal services — for example, Cainiao, China Post, Singapore Post, and others. Find out the tracking code. You can check the location of your shipment directly on the respective postal service’s website.
Information about which service will deliver your parcel is usually indicated in the order details on AliExpress. The unique code includes a letter prefix that indicates the postal service.
Third-Party Services
There are many third-party online services used to track parcels from different postal companies. These services essentially act as aggregators. In one place, you can track the path of a parcel from any logistics company.
What to Do if the Order is Not Trackable
If you encounter problems with tracking your parcel — for example, the tracking number does not work or the information hasn’t been updated for a long time — you can contact AliExpress customer support.
Go to the “Help” section. Select “Contact Support.” Describe your problem. Provide the order number and tracking number. If the order protection period is expiring and the parcel still hasn’t arrived, open a dispute on the marketplace.
Use any convenient method to track your purchase. Make your shopping profitable and economical with Megabonus. Activate cashback on the website or in the mobile app — get up to 4.91% of the paid order amount back.
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