Joom is one of the largest online shopping marketplaces known in the world. More than 25 million people from many countries around the world buy goods from this marketplace every month.
Most buyers, especially first-time buyers, are interested in the delivery time of goods. The shipping time depends on several factors:
- the buyer’s location;
- the workload of sorting centres;
- the seller’s warehouse address;
- the seller’s dispatch of the order.
Buy on Joom economically with Megabonus cashback service. Before placing an order activate the cashback and get back between 0.62% and 7.81% of the purchase amount.
Joom’s delivery time
From the moment the order is placed and paid for by the buyer, the seller has 15 days to collect the goods and prepare the parcel for dispatch. If the parcel is not shipped within this period, the order is cancelled and the buyer will receive a 100% refund. The money will be returned to the bank card or account from which the purchase was paid.
On average, the delivery time of goods from Joom ranges from 15 to 45 days. Most customers report that parcels are delivered faster – within 20-25 days.
Most of the warehouses of the sellers of this online marketplace are in China. But to increase the speed of logistics, there are warehouses in other countries. And this affects the time it takes to deliver a parcel to a buyer. On average, delivery from China takes:
- to South America – from 15 to 21 days;
- to the United States of America – from 10 to 15 days;
- to Middle Eastern countries – up to 30 days;
- to European countries – from 7 to 14 days.
Due to force majeure circumstances beyond the control of the seller and logistics company, delivery time may be extended.
You can view the estimated delivery time and track your parcel in the “Orders” section.
- Click the Active Orders tab.
- Each of your purchases will be displayed in this section. Select the desired order and see detailed information.
If the goods have not been dispatched within 14 days of payment for the order, we recommend contacting our support team.
Is it possible to get a Joom order sooner
Earlier than that, you can get a parcel from this marketplace in the following cases:
- You have ordered an item that is in a warehouse as close to the delivery location as possible.
- You have arranged express delivery (additional charges may apply).
Regardless, the delivery time depends on logistics and other factors.
Buy on Joom favourably and economically with our cacheback service. Before you buy activate the cashback and you can get back up to 7.81% of the order amount. The cashback rate depends on the category of the paid item.
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