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How to Contact Allegro Support

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How to Contact Allegro Support

Allegro is the largest e-commerce platform in Poland. Customers can order a variety of products, ranging from electronics and clothing to cars and art items.

The online platform stands out for its auction system and fixed pricing options. Allegro promotes secure transactions and buyer protection, which builds trust among its users. The marketplace is also known for its reliable customer and seller support.

The cashback service Megabonus has prepared a brief guide on how to contact Allegro customer support.

How to Write to Allegro Customer Support

To get assistance from the marketplace specialists, visit the website and log in to your account. You can use your username or password to log in to your account. Other sign-in methods are also available to users such as social networks, Google account, phone number, or email address.

On the homepage, select the «Help center for buyers» section from the menu.

Allegro homepage

In the marketplace’s help center, you can find information on various topics, including:

  • Placing an order;
  • Payment methods;
  • Account registration and activation;
  • Allegro Smart;
  • Business;
  • Delivery and returns.

Allegro customer support center

The support pages include answers to frequently asked questions. It may help resolve your issue without needing to contact the support team.

If you don’t find an answer, proceed to the feedback form. Provide detailed information about your issue, including the situation, order number, username, and other important details. This will help the support team understand your case more quickly and provide recommendations.

Allegro feedback form

You can also reach out to Allegro through its social media accounts on Facebook or Twitter.

Another way to get in touch is via the «Contact» page. Fill in the required fields, enter your message, and include your email address.

Contacting Allegro customer support

What is Allegro’s Customer Support Email Address?

The Allegro marketplace does not list a specific email address for customer support. However, they do provide contact emails for investors, data protection inquiries, and media-related questions.

Getting in touch with Allegro

How to Contact an Allegro Customer Support Representative by Phone

The Allegro website does not provide a hotline or customer support phone number. You can use other available contact methods. Leverage Allegro’s online resources, including the FAQ section, which addresses common inquiries.

For every purchase made on Allegro, you can get a portion of your money back. Register with our service, activate cash back before placing your order, and you can earn up to 0.67% cash back on your purchase!

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