! Please note that on megabonus.com we deal with cash back issues only! We cannot help you cancel a booking or get a refund. Thank you for your understanding!
Booking.com is a popular online platform that helps to find and to book accommodation for traveling all over the world.
Today, almost 90% of all hotel bookings are made through this service.
People who travel frequently, or are going on annual vacations, plan their destination and choose their location in advance, especially if the vacation falls on a holiday weekend or during the summer months.
Making a prepayment as a confirmation of a reservation is a normal practice that is widespread almost everywhere. But it often happens that for objective or subjective reasons a person can not go on a trip. And accordingly there is a need to cancel the booked room in the hotel.
We have already written how to book a hotel and get cash back on Booking with Megabonus.
Now let’s take a look at the procedure for canceling a booking. Each service has its own peculiarities and requirements and sometimes you have to pay a penalty to cancel your order. Is it possible to cancel for free?
Cashback platform “Megabonus” has prepared a detailed and useful guide for you.
How to Cancel Reservation on Booking.com via Email
The reasons why a guest fails to check into a hotel that they have pre-booked are varied:
- family circumstances;
- disease;
- unpredictable event;
- financial difficulties;
- change of circumstances, etc..
Regardless of the reason why you want to refund your prepayment and cancel your hotel room, you can do so without a fee. It all depends on the type of reservation you have chosen.
- Free Cancellation. Each hotel sets its own rules. When making a reservation, a date may be specified before which you can cancel your reservation without paying a penalty or penalty fees.
- Non-refundable rate. Many travelers make a non-refundable hotel reservation because it is cheaper. You can cancel the booking, but you will not get back the money spent.
- No refund. In case of unforeseen circumstances, you will not be able to cancel such an order. If you have taken out insurance, you can get your money back through the insurance company.
When you book a room on Booking.com, you get a confirmation email. Scroll it down till you see the green “Cancel your booking” button.
Click the button and you will get to the page with the details of the booking. The cancellation window will pop-up automatically.
Carefully read the information about the terms and conditions for canceling your reservation. Also indicate the reason why you are canceling the reservation. It can be:
- another option for accommodation;
- personal reasons;
- health status;
- booking on another service.
NB!
- You can cancel the booking for free only in case you chose accommodation with free cancellation or if the accommodation owner agrees to cancel your booking for free. You need to send them a message with extra details then.
- The properties with free cancellation are more expensive so be careful when making a reservation if you are not going to overpay.
- Take into account that there are time limits for free cancellation. Different properties have different terms, so make sure to study them before reservation.
If you decide to cancel the booking right before the check-in, the full or partial sum can be charged from the card you entered when making the reservation. The sum depends on the property and its terms. In the example above, the cancellation is free but this is not common for all properties!
If your booking cancellation implies a fine, it will be charged from your bank card. The fine here stands for a partial payment for your stay. The reason is quite obvious — the closer the date of your check-in is, the more likely the owner of the hotel is left with no guests. So it is a kind of penalty.
The platform will notify you about the fine via email in case there are some problems with charging the money from your card. To sum up, the cancellation via email suits you only in case you change your mind within the permitted period.
How to cancel booking on the website
- Log into your booking.com account.
- Go to Bookings.
- Choose the booking you need to cancel.
- Scroll the page down till you see the Cancel your booking button.
- Press it. You will see the booking cancellation policy window.
- Fill in and submit the form and do not forget to check your email to make sure the booking is cancelled.
How to cancel a reservation on booking.com if you didn’t manage to do it for free
Not all hotels cancel free of charge, sometimes you have to pay penalties. In this case, cancelation will be similar – via email or service. You will receive a notification of the amount to be withheld.
If you have already paid the amount for your stay, the money will be refunded to your current account. The refund period depends on the hotel’s policy, payment system, bank and payment method.
Of course, it is better to study the terms of cancellation in advance, before you make a reservation. Some travelers don’t pay attention to such details and when they do, it is too late.
What to do in case of force majeure. How to avoid a fine?
Step one
Write an email to the hotel:
- specify the reason for cancellation,
- write why you can’t pay the fine (for example, you don’t have money),
- don’t forget to mention that you really love the hotel and you are planning to stay there in the future,
- remember to write your letter in English,
- send the email to the hotel’s email address.
Step two
You will receive a reply within a few days. If you receive a recommendation to cancel the reservation on Booking.com, then you need to follow the standard procedure and, in most cases, to pay the fine if any apply. In this case, write another email, a more detailed one to the property owner.
Describe the situation, highlight the fact that you will not stay in the hotel and you have no money to pay the fine. Ask the hotel to contact the Booking.com to cancel the reservation without the fine. Don’t forget to mention that such a lovely hotel will be quickly booked by other people. Be friendly and positive. These days, property owners try to look into the situation and are open to dialogue.
You can save on your hotel booking with the “Megabonus” service. Activate cashback on our website or mobile application and get back a part of the amount. Taxes and hotel fees are not included in the total amount. Newcomers can get a guaranteed 1.78% cashback. For detailed information about the terms and conditions of cashback, please read here.
I sent it to his email cause him and his wife was going to go so I don’t have the confirmation number. Can you please help me
Hello. Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
I am trying to cancel a reservation I put it under Michael Clements it’s for 6-13-20 to 6-14-20 please help me.
Hello. Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
I have to cancel reservation I was booked on Expedia. I did not book thru you. I can’t afford to pay for 3 days on your reservation. I did not do that I am in Hotel for Back procedures. Please cancel 6-9 thru 6-12.
Hello. Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Hello. Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
pls cancel my booking 1 room .
comfirmation order 26855111161 i am so sorry ..plss
Please cancel my NOTL Band B. i am not able to cross over Canadian border.
Confirmation order-2175.450.908
Thank you
D. Dobol
Sorry, we do not deal with bookings and flights cancellations in this blog. You need to contact the direct seller.
Sorry, we do not deal with bookings and flights cancellations in this blog. You need to contact the direct seller.
Please cancel my reservations for June 29 till july1 have double booked don’t have number it’s for the park vista hotel in Gatlinburg teen
Sorry, we do not deal with bookings and flights cancellations in this blog. You need to contact the direct seller.
I have been trying to cancel reservations. Please help
Sorry, we do not deal with bookings and flights cancellations in this blog. You need to contact the direct seller.
Please can I cancel my booking on the 1st August for 2 nights with the Clanree hotel in letterkenny. Thankyou.
Martin and Pamela farrell
Sorry, we do not deal with bookings and flights cancellations in this blog. You need to contact the direct seller.
This is Denise Brackman I made a reservation through you for quality inn Fremont Indiana due to the situation with Covid my husband was also just diagnoised with Cancer and can not travel so I need to cancel this reservation number eith this reservation is 350 419 57.
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Need to cancel a reservation
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Please cancel my reservation at Best Western Outer Banks NC starting Aug 2, to Aug 8 due to corona virus. Please do not charge my account. No refund is necessary as I have not been charged yet. Please confirm
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
I have given the girl on the phone my conf# 5 times & I can’t get anywhere with her. My conf# is 3569357556 for the
Lighthouse motel in LeHave NS. & the pin code is xxx. I have already phone the motel to inform them I will not be coming in July. Please fix your corispondance as well
Thank you
Lynne Webb
My email address is xxx
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
I do not have my email. Please resend it for confirmation # 21416185291.
Sharon Thimmesch
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Please, cancel my reservation reference nos 3257.562.805 PIN code xxxx.
This booking is no longer required as my programme has changed.
Thanks.
Mr Olajuyitan Oladapo
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
I am writing to cancel my reservation at beachmark hotel in ocean city Maryland for the dates of July 1- 8-2020. I was told to put the request in writing since I cannot find the confirmation #. I do not have the reservation number it was made under the name of Angela Collins. Please send confirmation that this was cancelled. Thank you in advance.
Angela Collins
516-451-6086
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Need to cancel my booking. 30 June. Till. 4. July. Can’t come not slow entry
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Please cancel my booking to Novotel Schiedam for 2/7/20 and 7/7/20. I am on lockdown for my age and not allowed to leave home. Confirmation no. 2473874779 Pin code xxxx. And confirmation no. 2130922876. please confirm to me you have received this cancellation. Mobile xxxxxxxxxx . U.K. Thank you.
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Please cancel my reservation for Baymont Inn – Manning SC. 5/28 /20 out 5/29/20″ for one night conformation # 3943911520 Thank you Ann Brunsmann
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Hello, This is Shelia Jenkins I need to cancel a booking for 4-22-20 to 4-24-20 at rivers edge motel in Cherokee N.C.
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
I haven’t received a confirmation email but my card has been charged
Sorry, we do not deal with bookings and flights’ cancellations and other issues connected with bookings in this blog. You need to contact the booking.com team directly on their website or by email.
Sorry, we do not deal with bookings and flights’ cancellations and other issues connected with bookings in this blog. You need to contact the booking.com team directly on their website or by email.
I have been in contact with the hotel and they have agreed to a cancellation due to the virus . They have however said that I have to cancel via booking.com. This I am now doing. I hope to receive confirmation of this and a refund as soon as possible. Thank you
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Booking Number 3371648044 at Yeats Cuntry club Mayo Ireland.
Cancelation confirmation is awaited.
This is due to the Covid19 virus
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Please cancel booking, Booking Number 3371648044 at Yeats Cuntry club Mayo Ireland.
Cancelation confirmation is awaited.
This is due to the Covid19 virus
Please cancel booking with Bookings.com Booking Number 3371648044 at Yeats Cuntry club Mayo Ireland.
Cancelation confirmation is awaited.
This is due to the Covid19 virus
Would like to cancel booking confirmation number
2618113771 at Best Western Le Donjon Carcassonne
for June 29th and 30th under the name of Mr. G Stanford.
Could you send an email to me at xxxxx to confirm cancellation.
Many thanks
B Dickson
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Need to cancel my booking for Nashville for month of June 4 thu.june7 tournament has been cancel due to cov19
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Confirmation number: 3309861433 , please cancel, the event has been cancelled.
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Please cancel my reservation with booking.com XXX with no fine ,and when will I receive my refund. Due to having the coronavirus iam sick at home til doctors release and it does not look like hotels will be open either. THANK YOU for your time Lisa
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
I have tried cancelling my apartment due to the covid 19, the host has refused to give my full payment back. will only give me 50% of my money back. I paid 600.40 ureos for a week stay in early June.
Is there any way I can get my full payment back or a voucher of booking.com for the full amount? Do I need to contact a solicitor?
Here are the details of the apartment
XXX
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
I have to cancel booking
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
I have a reservation at The Premier Inn, Manchester Airport, runger Lane for 1st June 2020. Please cancel this reservation 3537482483 as we are unable to travel due to Covid 19 virus. Booking is in the name of Susan Spargo. Tel.xxxxxx. Thankyou.
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Cancel reservation XXX because hwy 20 is closed! Julie dotson!! Please send me & email you received this cancelation on 5/5 9:20 am please XXX thank you!! 360 854-8500 Reserved for 5/8 thru 5/10
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
My name is Richard Anthony, I have a reservation at extended stay in Memphis on the 7th of this month I need to cancel.
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
I’m trying to cancel my reservation
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Please cancel my booking 3776598784
My email address
XXX
Please advise
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
I will try your good advice
I either try
Please cancel the reservation I may 15th through the 19th at Econo Lodge in Hendersonville North Carolina the booking number is 690446449 I don’t remember the pin number thank you
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Please cancel the reservation I may 15th through the 19th at Econo Lodge in Hendersonville North Carolina the booking number is 690446449 I don’t remember the pin number thank you
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Carmela Managuelod
Cancelling reservation for Maribago Bluewaters Mactan Cebu confirmation number 2662317113
reservation for June 3-6 because of extended community quarantine
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
This is Wanda Jenkins, I need to cancel my reservations for April 24-27 3 nights at Quality Inn and Suites Gatlinburg Tn . Due to the virus we r unable to come. Please cancel these for me!Thanks!!
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Clement Vaughan
Could you please cancel my reservation for April 24th 2020, reference number- xxxx. Please e-mail me back with confirmation that you have received this message and when I shall be refunded yours C Vaughan
xxxxxx
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
I have sent two emails one two ago my concert at Wembley was cancelled and need two hotel my references number is xxxxxx if u can reimburse me thank u and send me confirmation
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Please cancel reservation #3939969362
Rodeway Inn Pronghorn Lodge, Wed 20 May 2020 for four rooms. Due to the Covid 19. We are all seniors, and one is heading into major surgery, in three weeks.
Thanks, Karma Burtenshaw
Hello. Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Dear Sir / Madam
Please cancel my booking reference – xxxxx – Cyprus – Capo Bay Hotel
Jayne Pincus / Danielle Pincus – xxxxxx
Many thanks
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
I received the cancellation email with no fine. When will I get the refund?
I have received the cancellation email with no fine. When will I get the refund?
Please contact the booking.com support service. Here we deal with cash back issues only.
I have to cancel my reservation at the Hampton Inn in Charleston, sc. Rezervation is under Sherrill Shear from April 24,25 and Check out on April 26. Booked through Booking . Com with free cancellation. This cancellation is due to Covid – 19. Pandemic.
C
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
I’m trying to cancel my rooms on may 9, 2020 but don’t have a confirmation number
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
i want cancel 1 room 26855111161..plsss
Hello. Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.
Please cancel 2 rooms at Howard Johnson in Jackson, to. The meeting they were to attend was cancelled due to Covid-19. Arrival date 4-14 out on 4-16. Your help with this matter is greatly appreciated . I do not have any confirmation numbers. I never received them.
Sorry, we do not deal with bookings and flights’ cancellations in this blog. You need to contact the booking.com team directly on their website or by email.